FAQs for Administrators of ClassLink Accounts

  1. Does MathFactLab automatically switch students to the multiplication/division mode after they have completed all the addition/subtraction levels?
  2. Which tasks must be done by a super-administrator or a sub-admin and which can be done by the teachers themselves?
  3. Can teachers and administrators see student performance on the placement tests?
  4. How can teachers and students see all the levels to be mastered in both learning modes?
  5. Can MathFactLab be used for whole group instruction or only individual practice?
  6. How often and how long should students be using MFL in order to make real growth in their fact fluency?
  7. Do you have any documents our teachers can use to explain to parents how their child can use MathFactLab at home?

  1. Does MathFactLab automatically switch students to the multiplication/division mode after they have completed all the addition/subtraction levels?

Students DO NOT automatically switch to the multiplication/division mode after completing all the addition/subtraction levels. Switching between Learning Modes must be done by a teacher or an administrator. No data is lost when switching between these modes. (This document and video explain the steps for changing Learning Modes.)


  1. Which tasks must be done by a super-administrator or a sub-admin and which can be done by the teachers themselves?

This list of school account permissions by role details the tasks allocated to teachers, super-administrators and sub-administrators. You will see there are two sections in this document because sub-administrators have three fewer permissions if their school/district account is integrated using Clever or ClassLink. In general, teachers are able to take care of tasks focused on their students including accessing teaching tools, changing student settings when necessary and monitoring their students' progress and running reports for their class. Administrators can also complete these tasks but their access is broader so they can manage the entire school or district. Administrators and not teachers can view and modify all the schools, teachers, classes and students that are included in their MathFactLab account.


  1. Can teachers and administrators see student performance on the placement tests?

Yes, Placement Test Reports are available at any time for both the addition/subtraction and the multiplication/division learning modes. These reports provide question-by-question results from individual placement tests including the number of seconds it took the student to answer each question. If a student retakes a placement test the report will show the student's performance on most recent test.

These reports may be downloaded as CSV or PDF files.

More information go to Placement Tests and Placement Test Reports.


  1. How can teachers and students see all the levels to be mastered in both learning modes?

Teachers can view and share digital or printed version of the MathFactLab progress tables. These tables show every level in both the addition/subtraction and multiplication/division learning modes, from the basic levels to the most advanced. At each level the associated fact families are also shown. This document, Student Progress Tables (Downloadable), contains additional information about these tables and this section of a more general document on the ways students can monitor their own progress includes step-by-step instructions on how to download and print these helpful charts.

  1. Can MathFactLab be used for whole group instruction or only individual practice?

While individual student practice is essential for students to make progress in improving their math fact fluency, teachers can utilize MathFactLab's Teaching Tools for instruction when working with individual students, small groups or an entire class. The Teaching Tools feature allows teachers to access and display all of the student strategies at any level.  Access Teaching Tools by clicking on the 'Teaching Tools' tab on the teacher dashboard. The interface is very similar to what students will see at any chosen level with a few added features. Teachers can choose the order in which to display problems (Random Order, Numerical Order or Student Mix) and they can use the Close, Back and Skip options to control movement through the levels.

For more information go to the Teaching Tools help guide.


  1. How often and how long should students be using MFL in order to make real growth in their fact fluency?

In general, in order for students to make real growth in their math fact fluency, we recommend that they complete three or more sessions (of at least 10 minutes) per week. Of course, like with most things, the more frequently students are able to practice, the greater the gains they'll make. Teachers employ a number of different strategies. For example, some teachers start the year with daily sessions, to get students as fluent as possible for the remainder of the school year, and then taper off the frequency after six to eight weeks.

Additional student usage recommendations can be found on this document.


  1. Do you have any documents our teachers can use to explain to parents how their child can use MathFactLab at home?

This letter is intended for parents of students who log into their accounts using ClassLink. The letter contains some details about how the program works and why the school has chosen to use MathFactLab. The letter can be printed or sent home electronically.

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